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AIPythonOpenAILangChain
AI Support Chatbot
Built a custom AI chatbot trained on 3 years of support documentation. Integrated with existing helpdesk system to automatically resolve common issues and escalate complex ones.
65%
Ticket Reduction
The Challenge
Manual processes were eating up hours every week. The team was stuck doing repetitive work that could be automated, but didn't have the technical expertise to build a solution themselves.
The Solution
Built a custom automation using AI, Python, OpenAI. The system handles the heavy lifting automatically, only flagging edge cases for human review.
Automated data processing
Real-time error detection
Integration with existing tools
Comprehensive documentation
The Results
Before
- Manual processing taking hours
- Prone to human error
- Team bottleneck
After
- Automated in seconds
- 65% ticket reduction
- Team focused on high-value work